Monopoly Go Privacy Policy — Your data is our responsibility

Learn exactly how your personal information, financial data, and browsing activity are collected, used, and kept secure — presented transparently in Bangla.

Last Updated: 1 January 2026 Language: Bengali Standard: GDPR compliant
Summary
Key highlights at a glance — before you read the full details
What is collected: Registration details (name, email, phone number), payment information, and platform usage logs.
Who it is shared with: Not with any advertisers. Only with payment processors and as required by legal obligations.
How it is protected: 256-bit SSL, PCI DSS compliant payment system & regular security audits.
Your rights: Access, correct, delete, and port your data — these are all your rights.
Retention period: Up to 5 years after account closure, to meet legal obligations.
Cookies: Only necessary and functional cookies are used. Advertising tracking cookies are not used.
1

Introduction & Scope

This Privacy Policy applies to all users of the Monopoly Go platform. It comes into effect whenever you use the monopolygo.best website or mobile app, register an account, or use any of our services.

Monopoly Go believes your data belongs to you. We take full responsibility for keeping it safe. This policy clearly sets out what information we collect, why we collect it, where it goes, and how long we keep it. No hidden clauses.

This Privacy Policy is drafted in accordance with international data protection standards (GDPR) and written with Bangladesh-based users in mind.

Please note: This policy should be reviewed periodically. If changes are made, you will be notified by email and the "Last Updated" date at the top of this page will reflect the revision.
2

What information is collected

Monopoly Go only collects the information strictly necessary to provide its services. No excessive or unnecessary data is gathered.

Information collected at registration:

  • Full name (as it appears on your National ID)
  • Email address
  • Mobile Number
  • Date of birth (for age verification)
  • Current address (for KYC verification)

What is collected during KYC verification:

  • Photo of national ID card or passport
  • Selfie or live face verification
  • Proof of address (bank statement or utility bill)

Automatically collected data:

  • IP address and device information
  • Login time and logout time
  • Gaming history & betting records
  • Deposit & withdrawal transaction logs
  • Browser type & operating system
Data type Mandatory? Purpose
Name & contact information Yes Account Creation & Communication
Date of birth Yes Age Verification (18+)
ID document photo Yes, at withdrawal KYC verification & fraud prevention
Payment Information Yes Transaction Processing
Gaming History Automatic Dispute Resolution & Analytics
Device & IP information Automatic Security & fraud detection
3

Purpose of Data Use

Monopoly Go uses your data only for the specific purpose it was collected. Information gathered for one purpose is never used for another.

  • Service delivery: To manage your account, process transactions, and ensure uninterrupted gaming services.
  • Identity verification: To verify age, conduct KYC, and prevent fraud.
  • Contact: To send transaction notifications, support replies, and security alerts.
  • Legal obligation: To comply with anti-money laundering laws, tax authority requirements, and regulatory reporting obligations.
  • Service improvement: To analyse and improve platform performance (aggregated data only, with no personal identification).
  • Security Assurance: To detect suspicious activity and maintain account security.
Marketing communications: Monopoly Go may send promotional emails or SMS — but only with your consent. You can withdraw that consent at any time from your settings.
4

Who your data is shared with

To be clear — your information is never shared with advertisers, data brokers, or third-party marketing firms. Monopoly Go does not sell user data.

May be shared on a limited basis with:

  • Payment Processors: bKash, Nagad, Rocket, or Bank — only the information required to complete the transaction.
  • KYC verification services: Licensed third-party identity verification providers — in encrypted form.
  • Legal authorities: In response to a government directive, court order, or as part of a legal investigation.
  • Technology service providers: For server hosting and platform operations — they are not permitted to use your data for their own purposes.

All companies with whom data is shared are bound by Monopoly Go's data protection terms.

Never shared: Advertisers, social media platforms, data brokers, or any other third party without your consent.
5

Data Protection Measures

Monopoly Go follows the highest industry standards for data protection, with security measures in place at both the technical and administrative levels.

Technical security:

  • TLS 1.3 encryption is used for all data transfers.
  • Stored in the database using AES-256 encryption.
  • Payment information stored in a PCI DSS Level 1 compliant system.
  • Passwords are stored using bcrypt hashing — never in plain text.
  • Real-time intrusion detection system (IDS).
  • Regular penetration testing & security audits.

Administrative Safeguards:

  • Restricted staff access — only those who genuinely need it can view your data.
  • Data protection training is mandatory for all staff.
  • All staff access is logged and reviewed on a regular basis.
Data breach policy: In the event of a data security breach, affected users will be notified within 72 hours and the relevant regulatory authorities will be reported to.
6

Cookie Policy

Monopoly Go uses cookies on its website and app. Cookies are small text files stored in your browser that help the platform recognize you and deliver a better experience.

Cookie Type Purpose Duration Can be disabled?
Essential Login Sessions & Security Deleted at end of session No (Required)
Functionality Language & preference settings 1 Year Yes
Analytics Aggregate usage statistics 1 Year Yes
Security Fraud & bot detection 30 days No (Required)

Monopoly Go does not use advertising tracking cookies. Your browsing habits are never shared with external advertisers.

Cookies can be managed through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

7

Third-party services & links

Monopoly Go works with certain trusted third-party services to operate the platform. These providers act on behalf of Monopoly Go for specific functions and are bound by our data protection terms.

  • Payment Gateway: bKash, Nagad, Rocket, and banking partners — for transaction processing.
  • Identity verification services: Licensed digital verification providers for KYC processing.
  • Cloud servers: Platform hosted in secure data centers.
  • Customer support tools: Chat & ticketing system — accessible to the support team only.

These third parties may have their own privacy policies. For example, payments made via bKash are governed in part by bKash's own policy.

8

Your Data Rights

You have clear rights over your own data on Monopoly Go. To exercise any of these rights, contact the support team.

Right to Access

You can request to know what information is stored about you. You will receive a response within 30 days.

Right to correction

You can request corrections to any inaccurate or outdated information. This is typically completed within 7 business days.

Right to Erasure

After your account is closed, you may request the deletion of your personal data, subject to any applicable legal obligations.

Data Portability

You can request a download of your gaming history and account information in a portable format.

Restriction of Processing

You can request that the use of your data be restricted to specific purposes — for example, opting out of marketing communications.

Right to Object

You may object to the use of your data for specific purposes. Your objection will be reviewed.

To exercise these rights support@monopolygo.bestEmail us at or reach out via live chat. Your request will be processed after identity verification.

9

Data retention period

Monopoly Go does not retain your data any longer than necessary. Each category of information has its own defined retention period.

  • Account information: For the duration of account activity and up to 5 years after closure (as required by law).
  • Transaction records: 5 years — to meet financial regulatory requirements.
  • KYC Documents: 5 years after account closure.
  • Gaming logs: 2 years for dispute resolution.
  • Customer Support Conversations: 2 years.
  • Session Cookie: Cleared when the browser is closed.
  • Analytics data: In anonymised form, for up to 2 years.

Once the legal retention period expires, data is securely deleted.

10

Child Protection

Monopoly Go is strictly an 18+ platform. We do not collect data from minors, knowingly or otherwise.

If a minor attempts to create an account and registration is completed, the account will be immediately suspended upon verification and all collected data will be permanently deleted.

If a parent believes their child has created an account, contact the support team immediately — action will be taken promptly.

11

Policy update process

Monopoly Go reserves the right to update this Privacy Policy. In the event of significant changes:

  • You will be notified by email at least 14 days before any changes take effect.
  • The "Last Updated" date at the top of this page will be changed.
  • A pop-up notification will be sent within the app.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you do not agree to a revised policy, you have the right to request account closure.

12

Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please reach out to Monopoly Go:

  • Email: support@monopolygo.best (you may write in Bengali)
  • Live chat: Available on the platform 24/7
  • Response time: Typically within 24–48 hours

You also have the right to file a complaint with an independent regulatory authority regarding any data protection concerns.

What Sets Monopoly Go's Privacy Practices Apart

How We Protect Your Data — Not Just in Words, but in Practice

Bank-Grade Encryption

256-bit AES encryption is applied to all data transfers and storage — the same technology used by international banks. Your information on Monopoly Go is protected to that same standard.

No data is shared with advertisers

Monopoly Go does not sell your data or run ad tracking. Your online activity and personal information remain completely private — no third-party advertiser has access to it.

GDPR-Compliant Policy

Monopoly Go operates in accordance with GDPR, Europe's strictest data protection standard. While it is not legally required in Bangladesh, we uphold this standard voluntarily.

Full Control in Your Hands

View, correct, download, or request deletion of your data — you have full control over your information on Monopoly Go. These rights are not just on paper; they are enforceable in practice.

Regular Security Audits

Independent security experts audit Monopoly Go's systems multiple times a year. Penetration testing and vulnerability scanning are conducted regularly — any weaknesses found are patched immediately.

Instant Security Alerts

If a login from an unrecognized device, an unusual transaction, or any suspicious activity is detected, an immediate SMS and email alert will be sent. Monopoly Go is always active in protecting your account.

An honest conversation about privacy

Signing up anywhere online comes with a natural question — "Where is my data going?" It is a fair thing to ask, especially on a financial platform. At Monopoly Go, we consider it our responsibility to answer that question clearly.

The information you provide at registration — your name, phone number, and email — is used solely to create your account and to communicate with you. Identity documents are only requested for KYC verification before a withdrawal, and that's entirely for your own protection. If someone tries to open an account in your name and withdraw funds, KYC blocks them from doing so.

Many users are concerned about payment information — and rightly so. Monopoly Go does not store card numbers or bKash PINs directly. When a payment is processed, the data goes straight to the relevant payment provider; full card or mobile banking details are never held on Monopoly Go's servers. This is part of our PCI DSS compliance.

A question that comes up from time to time: "I see ads on my phone related to me — is Monopoly Go sharing my data?" No. Social media and advertising platforms have their own tracking systems that serve ads based on your browsing habits. Monopoly Go does not share your information with any advertiser — that is a firm commitment under this policy.

We believe in being transparent about legal obligations. We are legally required to disclose information in response to government investigations or court orders. This is not unique to Monopoly Go — it applies to any legitimate platform worldwide. Where possible, you will be notified in advance.

A word on your right to erasure. If you close your account, you can request that your personal data be deleted. However, transaction records must be retained for up to 5 years for legal compliance — this applies to all financial platforms, not just Monopoly Go. After that period, those records are deleted as well.

Privacy policies can be a chore to read, but this one is worth knowing. Monopoly Go has made every effort to keep it as clear and straightforward as possible. If you have any questions, feel free to ask directly — the support team responds in Bengali.

For privacy policy-related requests support@monopolygo.best— send an email with the subject line "Privacy Request".

Frequently Asked Questions

Direct answers to questions about Monopoly Go's financial benefits

Calculating the wagering requirement is actually quite simple. Say you deposit ৳1,000 and receive a 150% bonus of ৳1,500. If the wagering requirement on that bonus is 20x, the calculation is: ৳1,500 × 20 = ৳30,000. This means you need to place a total of ৳30,000 in bets before the bonus funds can be withdrawn. You do not have to do this all at once — it builds up gradually as you play. In the Monopoly Go app, the "Bonus" section shows a progress bar where you can see exactly how much you have completed in real time. One important note — while a bonus is active, slots and casino games typically count 100% toward the wager, while Sports Betting may count at a lower rate. Full terms for each bonus are listed on the bonus page.

Withdrawing your winnings is straightforward. Log in to the Monopoly Go app or website → go to "Wallet" or "Withdrawal" → choose your payment method (bKash, Nagad, Rocket, or Bank) → enter the amount (minimum ৳500) → an OTP will be sent to your registered mobile number → confirm to complete. As for timing: bKash and Nagad transfers typically arrive within 5–30 minutes. Bank transfers take 1–3 business days. If your KYC verification is not yet complete, your first withdrawal will be held — once KYC is done, all future withdrawals process faster. One more thing — if you have not met the wagering requirement on a bonus, withdrawal will not be available. Check your wager progress in the app before making a withdrawal.

Trust a secure platform — Monopoly GoJoin

Enjoy the best gaming experience with your money and data fully protected. Over 500,000 Bangladeshis already trust us.

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