Monopoly Go Terms & Conditions — In Plain English

Please read through these terms before using the platform. They're written in plain Bangla instead of complex legal language — so you can actually understand them.

Last Updated: January 1, 2026 Language: Bengali Version: 3.2
Quick Summary
Key points at a glance — before you read the full details
Age Restriction: You must be 18 years of age or older to use Monopoly Go.
One account policy: Each person may only open one account — multiple accounts from the same name or device are not permitted.
Bonus terms: Each bonus comes with specific wagering requirements — withdrawals are not allowed until those requirements are fully met.
Withdrawal: KYC verification is required before your first withdrawal. The process is usually completed within 5–30 minutes.
Your rights: You have the right to close your account at any time. Any remaining balance will be returned to you following verification.
Prohibited: Fraud, bot usage, money laundering, and using another person's account are strictly prohibited and subject to penalties.
1

General Introduction & Applicability

These terms and conditions apply to use of the Monopoly Go platform. By using the monopolygo.best website or mobile app, registering, or accessing any of our services, you are considered to have automatically agreed to these terms.

Monopoly Go is an internationally licensed online gaming platform serving players in Bangladesh. These terms have been written in plain language with Bangladeshi users in mind.

These terms are available in both Bengali and English. In the event of any conflict, the English version shall be considered the definitive one.

Important: This page covers the terms of use. The Privacy Policy and Responsible Gaming Policy are available on separate pages.
2

Eligibility & Age Requirements

To participate on Monopoly Go, the following conditions must be met. No exceptions apply:

  • You must be at least 18 years old. Accounts belonging to underage users will be closed immediately and deposits will not be refunded.
  • Each person may only hold one account. If multiple accounts are found, all of them will be closed.
  • All information provided on your account must be accurate and your own. Using another person's name or details is strictly prohibited.
  • Accounts may not be created or used from countries or regions where online gaming is prohibited by law.

Monopoly Go may request a National ID or other government-issued document for age verification at any time. Failure to provide one will result in a temporary account suspension.

3

Account & Registration

Registration on Monopoly Go is completely free. However, you must provide accurate information when signing up. Incorrect details can cause verification issues later and may result in withdrawals being blocked.

Account Security Is Your Responsibility:

  • Keep your password strong and confidential. Never share it with anyone.
  • Always log out after each session — especially on shared devices.
  • If you notice any suspicious activity on your account, contact the support team immediately.
  • Transferring or selling your account to anyone else is strictly prohibited.

Monopoly Go will never ask for your password via email or phone. If anyone claims to be from Monopoly Go and asks for your password, it is a scam.

Enabling Two-Factor Authentication (2FA) significantly improves your account security. Turn it on now from your settings.
4

Deposits, Withdrawals & Payments

Monopoly Go supports transactions in Bangladeshi Taka (BDT). All payment methods must be used under the same name — the name on your account must match the name on your payment method.

For deposits:

  • Minimum deposit: ৳100 (bKash/Nagad/Rocket).
  • Maximum daily deposit: determined by the individual's KYC level.
  • Deposits are generally credited instantly. If there's an issue, it will be resolved within 24 hours.
  • Deposits from third parties are not accepted.

Regarding withdrawals:

  • Minimum withdrawal: ৳500.
  • KYC (identity verification) must be completed before your first withdrawal.
  • Typical processing times: 5–30 minutes for bKash/Nagad, 1–3 business days for bank transfers.
  • Withdrawals are not permitted until the bonus wagering requirements have been met.
  • Monopoly Go charges no withdrawal fees. However, your mobile banking provider's own charges may apply.
Warning: If money laundering or suspicious financial activity is detected, Monopoly Go is legally obligated to report it to the relevant authorities. The account in question will remain suspended for the duration of the investigation.
5

Bonus & Promotion Terms

Monopoly Go's bonus program is designed to give Bangladeshi players extra value. However, each bonus comes with specific terms that must be followed.

General bonus policy:

  • Read the terms carefully before claiming any bonus. Each bonus has its own wagering requirements and expiry period.
  • Multiple bonuses cannot be active at the same time unless specifically stated otherwise.
  • Once a bonus expires, it will be automatically cancelled — expiry periods will not be extended.
  • If bonus abuse is detected, the bonus may be voided and the account suspended.
  • Monopoly Go reserves the right to modify or discontinue any bonus offer at any time.

Bonus Details On the Bonus Page Available. Individual bonus terms are clearly listed there in Bengali.

Bonus Type Applicable to multiple accounts? Can the expiry be extended? Can it be withdrawn?
Welcome Bonus No No After Wagering Yes
Cashback No No After 1x wagering
Free Spin Winnings No No After 30x wagering
Referral Bonus No No After 1x wagering
6

Gaming Rules

All game outcomes on Monopoly Go are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties — no one can predict or alter the result of any game in advance.

  • The RTP (Return to Player) percentage for each game can be found in the Game Info section.
  • If a technical issue occurs during a game, bets on any incomplete rounds will be refunded.
  • If a match is cancelled in Sports Betting, the bet will be voided and your money will be refunded.
  • In Live Casino games, the dealer's decision is final.
  • Data recorded on Monopoly Go's gaming servers is final — screenshots taken on a local device are not accepted as valid proof.
7

Prohibited Activities

The following activities are strictly prohibited on Monopoly Go. If detected, your account will be permanently closed and your balance may be forfeited:

  • Multiple Accounts: Operating multiple accounts under the same individual.
  • Bots & Automation: Playing games using automated software or bots.
  • Bonus Abuse: Attempting to circumvent bonus terms or repeatedly claiming the same bonus.
  • Fraud: Creating an account with false information or submitting fraudulent documents.
  • Money Laundering: Using the platform to move illicit funds.
  • Hacking or Software Manipulation: Attempting to gain unauthorised access to the platform's systems.
  • Fraudulent Payments: Using chargebacks or fraudulent payment methods.
Monopoly Go takes a zero-tolerance approach to these prohibited activities. Legal action may also be taken against any suspicious conduct.
8

Account Closure & Suspension

On your part: You can contact the support team at any time to request account closure. If verification is completed before the account is closed, your remaining balance will be refunded.

On Monopoly Go's part: Monopoly Go reserves the right to close or suspend an account in the following cases:

  • Upon detection of a Terms & Conditions violation.
  • Suspected fraud or prohibited activity (suspended pending investigation).
  • Refusal or failure to provide KYC documents.
  • After extended inactivity (over 365 days) — with prior notice.

If your account is suspended, please contact the support team. If the investigation finds no wrongdoing, your account will be reactivated.

9

Privacy & Data Protection

Monopoly Go takes the protection of your personal information extremely seriously. Details provided at registration are used solely for delivering our services and meeting legal obligations.

  • Your personal information will never be sold to third parties.
  • Disclosure of information to authorities may be required by law.
  • All data is secured with 256-bit SSL encryption.
  • You have the right to request access to or deletion of your personal data.

For the full Privacy Policy Privacy Policy page View.

10

Responsible Gaming

Monopoly Go believes gaming should be a healthy form of entertainment — not a cause of addiction or financial harm. With that in mind, we have a number of safeguards in place:

  • Deposit Limit: Set your own daily, weekly, or monthly spending limits.
  • Loss Limit: Automatic play suspension after reaching a set loss limit.
  • Cooldown Period: Option to take a break ranging from 24 hours to 30 days.
  • Self-Exclusion: Permanently take a break from 6 months up to 5 years through our self-exclusion feature.
  • Reality Check: Automatic notifications after a set period of play.

For detailed Responsible Gaming information Responsible Gaming Page View.

11

Dispute Resolution

For any disputes or complaints, please contact Monopoly Go's customer support first. We aim to respond within 48 hours.

  • Step 1: Submit your complaint via support chat or email.
  • Step Two: Review by our specialist team (3–5 business days).
  • Step 3: Escalation to Senior Manager (if required).
  • Step Four: Referral to an independent dispute resolution body.

In disputes over game outcomes or bonus amounts, Monopoly Go's server logs will be treated as the definitive evidence.

12

Policy on Changes to Terms

Monopoly Go reserves the right to partially or fully amend these terms at any time. For significant changes:

  • You will be notified at least 7 days in advance via email or in-app notification.
  • The effective date of any updated terms will be clearly stated.
  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • If you do not agree to the updated terms, you have the right to request account closure.

The latest terms will always be available on this page. Check the "Last Updated" date at the top to confirm you're reading the current version.

Monopoly Go's Core Commitment

What we offer alongside the rules — clearly laid out

Transparent Terms

Monopoly Go has no hidden terms. Bonus wagering requirements, withdrawal rules, and game RTP are all clearly stated in Bangla. If anything is unclear, just ask our support team.

Fast Payment Processing

BKash withdrawals are typically processed within 5–30 minutes. Once your KYC verification is complete, there's no waiting around. Monopoly Go never holds up payments without a valid reason.

24/7 Bengali Support

If you have any questions about the Terms & Conditions, feel free to reach out to the support team at any time. We're available via chat, phone, or email in Bengali.

Your Rights Are Protected

Your rights on Monopoly Go are clear. Close your account, request data deletion, or file a dispute at any time — there's an established process for all of it.

Licensed & Regulated

Monopoly Go operates under an international regulatory authority. Regular audits, RNG certification, and financial transparency are all ensured.

Responsible Gaming Tools

Set your own limits, take a break, or step away entirely if you need to. Monopoly Go will never pressure you to play more — the decision is always yours.

The honest truth about terms & conditions

Most people never read a website's terms and conditions. They're long, full of complex legal language, and frankly tedious — so everyone just hits "agree" and moves on. At Monopoly Go, we want to change that habit. That's why our terms are written in plain, simple Bangla.

The most important rule is the age restriction. No one under 18 may use Monopoly Go — this is a legal requirement, not just a policy. If someone creates an account underage and it's flagged during verification, their deposits will not be refunded. Please be mindful of younger family members' access to your devices.

A question that comes up often is: "What's the problem with opening an account under a friend's name?" Quite a lot, actually. Monopoly Go strictly enforces a one-account-per-person policy. If two accounts are found to be active from the same IP address or device, both will be closed and withdrawals will be blocked. Keep things simple — stick to one account.

There's a common misconception about bonus terms — many people assume a bonus can be withdrawn right away. That's not the case. Every bonus comes with a wagering requirement, meaning the bonus funds need to be wagered a set number of times before they're "unlocked." This is by design — to ensure players genuinely engage rather than simply collecting bonuses and walking away. Once the wagering requirement is met, any winnings are entirely yours. Monopoly Go's wagering requirements are below the industry average, so they're not particularly difficult to clear.

KYC — or identity verification — can feel like a hassle, but it's there to protect you. If someone tries to open an account using your details, KYC will flag it. And without KYC on withdrawals, funds could end up with the wrong person. Once verified, you won't need to go through the process again.

A common question we get is: "If I break a rule, will I get my money back?" The answer depends on the nature of the violation. Deposits are not refunded for age restriction violations. There are no refunds in cases of fraud. However, if there's been a misunderstanding or you're found to be in the clear after an investigation, your account will be reactivated. The dispute resolution process is fully fair — you even have the option to appeal to an independent third party.

One final note — Monopoly Go's terms and conditions exist not to protect the platform alone, but to ensure a fair environment for both players and the platform. When everyone plays by the rules, fraud decreases, more generous bonuses become possible, and everyone has a better experience. It's a two-way relationship.

If you have any questions about the terms support@monopolygo.bestEmail us or ask via live chat. Support is available in Bengali.

Enquiries About Terms & Conditions

Straight answers to the most common questions from Monopoly Go users

There are several reasons an account may get locked. The most common is entering the wrong password multiple times — the system automatically applies a temporary lock as a security measure. In most cases, waiting 15–30 minutes is enough for it to unlock on its own. If it doesn't, or if the lock was triggered by suspected suspicious activity, contact the support team. Reach out via live chat or email (support@monopolygo.best) and provide your registered email address and mobile number to verify your identity. Once confirmed, the issue is typically resolved within 2–4 hours. If the lock is related to an ongoing investigation, resolution may take 24–72 hours. During that time, please be patient and cooperate with the support team.

Two-factor authentication (2FA) is strongly recommended — especially if you have funds in your account. To enable it: log in to the app or website → go to "Profile" or "Security Settings" → activate the "Two-Factor Authentication" option → a confirmation code will be sent to your mobile number → enter the code to complete setup. From that point on, every login will require both your password and an SMS code. Is it necessary? Absolutely. Even if someone gets hold of your password, they won't be able to log in without 2FA. On online financial platforms, this level of protection is essentially essential. Monopoly Go strongly recommends all members keep it enabled.

Done reading the rules? Now Monopoly GoGet started on

Know the terms, play safe — and enjoy your 150% welcome bonus waiting for you.

18+
Adults Only
Licensed
International Gaming Licence
SSL
256-bit Encryption
24/7
Bangla Support
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